Frequently asked questions
1. Are the products you sell authentic?
Yes! We only sell genuine products that are officially authorized by each brand, and we firmly oppose any form of counterfeit or substandard goods.
2. Do you ship internationally?
Yes, we ship worldwide. You can select your country on the checkout page.
3. How long does shipping take?
It depends on your location. Orders to the U.S. usually arrive within 6–12 business days, while other countries typically take around 6–20 days. We’ll be adding estimated delivery times for each country/region soon.
4. What is your return policy?
We offer a 14-day return and exchange policy. However, limited-edition items are non-returnable and non-exchangeable. For more details, please check our Return & Return Policy page.